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BSB30120 – Certificate III in Business

Course Description

This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.
Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

Duration52 weeks
LevelCertificate III
National CodeBSB30120
Cricos Course Code103328H
Delivery mode20 hours face to face classroom courses
Study Arrangement40 weeks study + 12 weeks break
Course Fee (Onshore)Tuition fee is $6,000. Material fee is $100. Enrolments fee is $300.
Course Fee (Offshore)Tuition fee is $6,000. Material fee is $100. Enrolments fee is $300.
Unit codeUnit titleCore/Elective
BSBCRT311Apply critical thinking skills in a team environmentCore 
BSBPEF201Support personal wellbeing in the workplaceCore 
BSBSUS211Participate in sustainable work practicesCore
BSBTWK301Use inclusive work practicesCore 
BSBWHS311Assist with maintaining workplace safetyCore
BSBXCM301Engage in workplace communicationCore
BSBWRT311Write simple documentsElective 
BSBTEC301Design and produce business documentsElective 
BSBTEC302Design and produce spreadsheetsElective
BSBOPS301Maintain business resourcesElective
BSBPEF301Organise personal work prioritiesElective
BSBOPS304Deliver and monitor a service to customersElective
BSBOPS305Process customer complaintsElective

Entry Requirements

International students must:
. Be at least 18 years of age and have completed Year 12 or equivalent.
. Have an IELTS* score of 6.0 or above (test results must be no more than 2 years old). English language competence can also be demonstrated through documented evidence of any of the following:
–Educated for 5 years in an English-speaking country; or
— Successful completion of ACAB’s Language, literacy and numeracy Test
*Note that other English language tests such as PTE and TOEFL can be accepted. Students are required to provide their results so that it can be confirmed they are equivalent to IELTS 6.0.
. Students must have sufficient literacy and numeracy skills to complete the course.
. Students are also required to have good knowledge of computers i.e. used a computer with a Windows environment.

This course will be suitable for those who are currently looking to secure a role in business administration or, those who will be leading such operation in future.

The qualification will also be suitable for those who want to pursue an entry-level role that has a main focus in business administration.


Tuition fee – A$ 6,000 Refundable

Enrolment fee – A$ 300/- Non-refundable

Materials fee – A$ 100/- Refundable



Tuition fee – A$ 6,000  Refundable

Enrolment fee – A$ 300/- Non-refundable

Materials fee – A$ 100/- Refundable

The tuition fee for this course may be paid in four (4) instalments in set due dates. The first instalment includes part of the tuition fee ($1,500), material fee, and enrolment fee and it must be paid prior to enrolment. The Materials Fee will be payable every term before the start of the term.

All payments may be made by Bank Transfer to the nominated account or by cash.

Please see the course Schedule of Payment in the Student Handbook in the College website at:

Refer to intake dates here.

Where the student is experiencing any difficulties , he /she should be referred to the Student Support Officer who will seek to assist. If the student ’s needs exceed
Australian College of Applied Business’ support capacity, it will
refer the student to an appropriate external agency.
It is Australian College of Applied Business’ policy to provide additional learning assistance to students who are struggling
without involving any additional costs.

Students must dedicate at least twenty 20 hours a week for the scheduled classes. In addition, the course may require an additional ten (10) hours per week to learn the provided materials and undertake required assessments.

Students must do all the required assessments to successfully complete this course.

The assessments will include undertaking organisational case studies, demonstrating practical skills in a real or simulated workplace environment, project work, research, and knowledge tests.

All materials needed for students’ assessment in this course will be provided by the College. Students need not incur any extra cost to buy the materials for this course, except the material cost paid at the start of each term.

Students must attend their scheduled Face-To-Face classes.

If a student has already achieved some skills and knowledge required by this qualification they may apply for Recognition of Prior Learning (RPL). The RPL process requires a student to:

provide all relevant documents of their prior learning
discuss their relevant experience to their assessors
provide an opportunity to their assessor to speak with their workplace supervisors, and undertake some practical tasks, if required

Learners who obtain a competent result for all 13 units will receive a Qualification in BSB30120 Certificate III in Business or Learners who do not obtain a competent result in all 13 units will receive a Statement of Attainment for the units they obtain competency in. Assessment may include a combination of various styles of assessments to be completed in-class or online via Moodle. Learners can study by distance.

After receiving BSB30120 Certificate III in Business, graduates may undertake a higher qualification in Business or Management, for example, BSB40120 Certificate IV in Business.


Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

• Word Processing Operator
• Information Officer
• Data Entry Operator
• Customer Service Officer
• Payroll Officer
• Clerical Officer in the business sector