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CHC33021 – Certificate III in Individual Support

Course Description

This qualification reflects the role of individuals in the community, home or residential care setting who work under supervision and delegation as a part of a multi-disciplinary team, following an individualised plan to provide person-centred support to people who may require support due to ageing, disability or some other reason.

These individuals take responsibility for their own outputs within the scope of their job role and delegation. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.

The skills in this qualification must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.

To achieve this qualification, the candidate must have completed at least 120 hours of work as detailed in the Assessment Requirements of the units of competency.

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

Duration52 weeks
LevelCertificate III
National CodeCHC33021
Cricos Course Code115163C
Delivery mode20 hours face to face classroom courses
Study Arrangement40 weeks study + 12 weeks break
Course FeeTuition fee is $12,000. Material fee is $700. Enrolments fee is $300.



Core or Elective


Provide individualised support



Communicate and work in health or community services



Work legally and ethically



Facilitate the empowerment of people receiving support



Apply basic principles and practices of infection prevention and control



Support independence and wellbeing



Follow safe work practices for direct client care



Recognise healthy body system



Work with diverse people



Deliver care services using a palliative approach



Work effectively in aged care



Provide support to people living with dementia



Contribute to ongoing skills development using a strengths-based approach



Support community participation and social inclusion



Work effectively in disability support



Entry Requirements

Australian College of Applied Business has the following entry requirements:

International students must:

  • Be over 18 years of age and have completed Year 12 or equivalent.
  • Participate in a course entry interview to determine suitability for the course and student needs.
  • Have an IELTS* score of 6.0 (test results must be no more than 2 years old). English language competence can also be demonstrated through documented evidence of any of the following:
    • Educated for 5 years in an English-speaking country; or
    • Completed at least 6 months of a Certificate IV level course in an Australian RTO; or
    • Successful completion of an English Placement Test

*Note that other English language tests such as PTE and TOEFL can be accepted. Students are required to provide their results so that it can be confirmed they are equivalent to IELTS 6.0.

This qualification is suitable for those who are seeking to pursue a career in providing support to people who may require support due to ageing and disability.

CHC30121 Certificate III in Early Childhood Education and Care – $12,000 Tuition Fee , $700 Material Fee, $300 Enrolment Fee (52 weeks)

The tuition fee for this course may be paid in four (4) instalments in set due dates. The first instalment includes part of the tuition fee, material fee, and enrolment fee and it must be paid prior to enrolment. The Materials Fee will be payable every term before the start of the term.

All payments may be made by Bank Transfer to the nominated account or by cash.

Please see the course Schedule of Payment in the Student Handbook in the College website at:

Refer to intake dates here.

Where the student is experiencing any difficulties , he /she should be referred to the Student Support Officer who will seek to assist. If the student ’s needs exceed
Australian College of Applied Business’ support capacity, it will
refer the student to an appropriate external agency.
It is Australian College of Applied Business’ policy to provide additional learning assistance to students who are struggling
without involving any additional costs.

Nine (9) core units and six (6) elective units are required for the award of the CHC33021 Certificate III in Individual Support. Units have been selected in accordance with the packaging rules and are relevant to the work outcome, local industry requirements and qualification level.

The latest release of the qualification and packaging rules can be found at the following link:

If a student has already achieved some skills and knowledge required by this qualification they may apply for Recognition of Prior Learning (RPL). The RPL process requires a student to:

provide all relevant documents of their prior learning
discuss their relevant experience to their assessors
provide an opportunity to their assessor to speak with their workplace supervisors, and undertake some practical tasks, if required

Learners who obtain a competent result for all 15 units will receive a Qualification in CHC33021 Certificate III in Individual Support or Learners who do not obtain a competent result in all 15 units will receive a Statement of Attainment for the units they obtain competency in. Assessment may include a combination of various styles of assessments to be completed in-class or online via Moodle.

It is mandatory to complete work placement hours to be eligible for attainment of this qualification.

Potential employment options are in providing individual support to people who may require support due to ageing, disability, or some other reason.

Students who complete this course may wish to continue their education into a range a range of Graduate Diploma qualifications, as well as higher education qualifications in Individual Support.

  • Care service Employee
  • Home Care Assistant
  • Residential Support Worker
  • Personal Care Assistant