This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.
At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management.
Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.
| Duration | 52 weeks |
| Level | Diploma |
| National Code | CHC52021 |
| Cricos Course Code | 115164B |
| Delivery mode | 20 hours face to face classroom courses |
| Study Arrangement | 40 weeks study + 12 weeks break |
| Course Fee | Tuition fee is $24,000. Material fee is $1,500. Enrolments fee is $300. |
Code | Title | Core/Elective |
CHCCCS004 | Assess co-existing needs | Core |
CHCMGT005 | Facilitate workplace debriefing and support processes | Core |
CHCDFV001 | Recognise and respond appropriately to domestic and family violence | Core |
CHCDIV001 | Work with diverse people | Core |
CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety | Core |
CHCDEV005 | Analyse impacts of sociological factors on people in community work and services | Core |
CHCPRP003 | Reflect on and improve own professional practice | Core |
CHCCCS019 | Recognise and respond to crisis situations | Core |
CHCCSM013 | Facilitate and review case management | Core |
CHCCCS007 | Develop and implement service programs | Core |
HLTWHS003 | Maintain work health and safety | Core |
CHCLEG003 | Manage legal and ethical compliance | Core |
CHCDIV003 | Manage and promote diversity | Elective |
CHCDIS017 | Facilitate community participation and social inclusion | Elective |
CHCCOM003 | Develop workplace communication strategies | Elective |
CHCADV002 | Provide advocacy and representation services | Elective |
CHCCSL001 | Establish and confirm the counselling relationship | Elective |
CHCCSL002 | Apply specialist interpersonal and counselling interview skills | Elective |
BSBPEF401 | Manage personal health and wellbeing | Elective |
HLTAID011 | Provide First Aid | Elective |
Australian College of Applied Business has the following entry requirements:
International students must:
*Note that other English language tests such as PTE and TOEFL can be accepted. Students are required to provide their results so that it can be confirmed they are equivalent to IELTS 5.5.
This qualification is suitable for those who want to purse or further a career in Community Services and seeking a pathway to a higher level qualification.
CHC52021 Diploma of Community Service – $24,000 Tuition Fee , $1500 Material Fee, $300 Enrolment Fee (52 weeks)
The tuition fee for this course may be paid in four (4) instalments in set due dates. The first instalment includes part of the tuition fee, material fee, and enrolment fee and it must be paid prior to enrolment. The Materials Fee will be payable every term before the start of the term.
All payments may be made by Bank Transfer to the nominated account or by cash.
Please see the course Schedule of Payment in the Student Handbook in the College website at: www.acab.edu.au
Refer to intake dates here.
Where the student is experiencing any difficulties , he /she should be referred to the Student Support Officer who will seek to assist. If the student ’s needs exceed
Australian College of Applied Business’ support capacity, it will
refer the student to an appropriate external agency.
It is Australian College of Applied Business’ policy to provide additional learning assistance to students who are struggling
without involving any additional costs.
Twenty (20) units including twelve (12) core units and eight (8) elective units are required for the award of the CHC52021- Diploma of Community Services.
The 20 units that must be completed consists of the following:
Units have been selected in accordance with the packaging rules and are relevant to the work outcome, local industry requirements and qualification level.
If a student has already achieved some skills and knowledge required by this qualification they may apply for Recognition of Prior Learning (RPL). The RPL process requires a student to:
provide all relevant documents of their prior learning
discuss their relevant experience to their assessors
provide an opportunity to their assessor to speak with their workplace supervisors, and undertake some practical tasks, if required
Learners who obtain a competent result for all 20 units will receive a Qualification in CHC52021 Diploma of Community Services or Learners who do not obtain a competent result in all 20 units will receive a Statement of Attainment for the units they obtain competency in. Assessment may include a combination of various styles of assessments to be completed in-class or online via Moodle.
It is mandatory to complete work placement hours to be eligible for attainment of this qualification.
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